Privacy Policy

1. Who processes your data

The data controller is [Company name], Tax ID [Tax ID], address: [Registered address]. Contact: info@uhla.app.

2. What we collect

• Email, name, date of birth, gender.
• Document data and face photos for a one-time identity check.
• Booking, payment and support history.
• Device technical data (model, language, install ID, notification token).

3. Why

• Sign-up, sign-in and account security.
• Identity and age (18+) verification required by law and property safety.
• Bookings, issuing the PIN code, payments and refunds.
• Booking notifications and check-out reminders.

4. Storage and protection

• Document and face files are stored encrypted; only authorised staff can view them and every view is logged.
• Original document images are deleted after review within the set period; the verification result is kept while the account is active.
• We never receive or store bank card data — payment happens on the FreedomPay side.

5. Sharing

Data is shared only with the payment provider (for payments), the email service (for emails) and government authorities where required by law.

6. Your rights

You can request access to or correction of your data, or delete your account in the app (Profile → Delete account) or via info@uhla.app.